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How sridevinight Handles Your Personal Data

This Privacy Policy explains exactly what personal data sridevinight collects from you, why we collect it, how long we hold it, and what rights you have over it.

Data collected only as neededUPI and Paytm details protectedYour right to access and deleteNo sale of personal dataIndia-specific data handling
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sridevinight How sridevinight Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Personal Data

If you want to request a copy of your data, correct inaccurate details or ask us to delete your account records, our privacy team is available…

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy inbox.
Live Chat Support Our live chat agents can verify your identity and pass data requests directly to…
Help Centre Form Submit a structured data request through the Help Centre form under the Account and…
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security Practices

Every measure listed below reflects what we actually do with your data inside our systems — not aspirational statements.

Encryption at Rest and in Transit

All personal data — including UPI identifiers and Paytm-linked numbers — is encrypted both when stored on our servers and…

Cookie Usage and Control

We use functional cookies to keep your session active, analytics cookies to understand page performance, and no third-party advertising cookies.

Data Retention Periods

Account data is retained for as long as your account is active.

Third-Party Data Sharing

We share your data only with payment processors — such as the UPI network and Paytm gateway — strictly to…

Account Security Measures

Two-factor authentication is available on every account and we recommend enabling it via your registered mobile number.

Your Right to Request Changes

You can ask us at any time to correct your registered name, email or phone number; to export a copy…

What You Asked About This Privacy Policy

The questions below reflect what account holders from India ask most often about how their personal data is managed on sridevinight. If your question is not covered here, the Help Centre form or live chat can route it directly to our privacy team with a tracked reference number.

We collect your name, email address, phone number and a government-issued ID for identity verification. At the payment stage, we record your UPI ID or Paytm-linked mobile number to process deposits and withdrawals. We do not store card numbers in plain text.

Yes. Your UPI ID and Paytm mobile number are stored in encrypted form on our servers and are accessed only by the payment processing system when you initiate a transaction. No human agent can view your full payment identifiers through our support tools.

Absolutely. Submit a data export request through the Help Centre form or email our privacy team with your registered address. We will compile and send you a structured copy of your account data within seven working days of verifying your identity.

Send a deletion request via the Help Centre form or live chat. Once we verify your identity, we will close your account and delete personal data not required for regulatory retention. We will send written confirmation of what was deleted and what we are required to keep.

We do not share your data with advertisers or data brokers. The only third parties who receive any portion of your data are payment processors — UPI network partners, Paytm, PhonePe — and only to complete transactions you have initiated from your account.

Transaction records are kept for the period required by applicable financial regulations in your jurisdiction. All other personal data — name, contact details, device logs — is deleted once that regulatory retention window closes. You can request a specific timeline for your account.

Our data handling practices are consistent for all accounts. However, access to our platform depends on local law and is available where local law permits. If your state or region has specific data privacy rules, those local requirements take precedence and we comply with them.

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